office for mac product key keep getting no internet

Or go to your Microsoft account at (or | My Account | Services & subscriptions) to check the Office 365 account status. To find out more about licence problems go to File | Account (Office Account in Outlook). If the account warning icon has gone but both status bar warnings remain, look for another problem. Office only checks for licencing status when one of the programs starts. The ‘account error can be a changed password, long time since last login or an Internet connection issue.Īfter logging in, restart the Office program. Make sure the computer has a stable Internet connection then sign-in to your Microsoft account. Ignore all those messages if there’s a little yellow ! icon next to your account name on the top title bar.įix that problem first because it might solve all the other troubles. Just close it from the X at top right and move on. If the software was not a trial version or you have a current Office 365 plan, ignore this dialog box. Usually these checks happen automatically, and you never know. Office 365 software checks with Microsoft every month or so to make sure your Office 365 subscription is still OK.

You might also see these options referring to an Office trial, even though your Office wasn’t a trial version. The unlicenced product warning usually happens if you’ve started Office after a break of several weeks and there’s a problem with the Internet connection. This message seems to appear when Office software can’t verify your subscription status.Īdditional Information is a reminder that the browser based versions of Office, aka Office Online are a workaround until you get Office for Windows working again. Subscription Expired may or may not be true. Starting Office for Windows and you’re greeted with various warnings like this. Here’s what to do, and in what order, to solve the problem. If Office for Windows shows Unlicensed Product errors, there’s a bewildering range of errors and prompts appearing.

Office for mac product key keep getting no internet